A digital transformation that empowered Deeds Brewing to scale online sales, streamline operations, and connect with beer lovers nationwide through a high-performance Shopify store integrated with NetSuite.

Deeds Brewing: Transforming D2C Commerce with Shopify and NetSuite Integration

Overview

Deeds Brewing, one of Australia’s most respected craft breweries, engaged 23 Digital to modernise its direct-to-consumer (D2C) sales experience. The brand was ready to elevate its digital presence and operational systems, moving away from fragmented eCommerce infrastructure to a streamlined, scalable Shopify Plus solution. With a growing online customer base, increased demand for limited releases, and the need for real-time inventory sync, a custom-built integration with NetSuite ERP was critical to success.

3+ Months

Craft Brewing, FMCG, D2C eCommerce

Craft beer enthusiasts, subscription customers, wholesale clients

3

$25K

Shopify Plus Development, NetSuite ERP Integration, SEO, Subscription Integration, UX Design

Platform Migration, ERP Sync, D2C Growth, Operational Efficiency

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01

The Challenge:

As a leading craft beer brand, Deeds Brewing faced several challenges in optimising its digital presence:

  • Brand Cohesion & Digital Identity – The brand needed a refined, premium online identity that reflected its innovative brewing approach.
  • Seamless eCommerce Experience – The website had to provide an intuitive and visually appealing shopping experience for beer enthusiasts.
  • Retail & Wholesale Integration – The platform needed to accommodate both direct-to-consumer (DTC) and trade customers with tailored solutions.
  • Mobile-First Optimisation – With many users browsing on mobile, a fully responsive and seamless mobile experience was essential.
  • Scalability for Future Growth – The site had to be flexible and scalable, allowing for future expansion into subscription models, events, and merchandise sales.
02

The Solution:

23 Digital delivered a Shopify-powered website and brand refinement strategy to position Deeds Brewing as a top-tier craft brewery in the Australian market. The approach included:

1. Premium Branding & Digital Identity

  • Developed a cohesive brand aesthetic that highlights Deeds Brewing’s innovation, quality, and premium positioning.
  • Enhanced visual storytelling through high-quality imagery, engaging content, and immersive design elements.

2. Custom Shopify Website Development

  • Created a modern, high-performance Shopify store tailored for both DTC and wholesale buyers.
  • Implemented a user-friendly interface with seamless navigation, making it easy for customers to explore beer collections, learn about brewing processes, and place orders effortlessly.

3. Merchandising & Product Discovery

  • Designed a visually engaging product display system that showcases Deeds Brewing’s diverse range of craft beers, seasonal releases, and collaborations.
  • Developed custom filtering and categorisation to improve product discoverability and streamline the purchase journey.

4. Mobile-First & Performance Optimisation

  • Built a fully responsive website, ensuring a seamless experience across all devices.
  • Optimised for fast load speeds and a frictionless checkout process to reduce bounce rates and improve conversions.

5. Retail & Wholesale Integration

  • Developed a trade and wholesale portal, allowing bulk buyers to place orders efficiently.
  • Integrated custom pricing structures for different customer segments, ensuring a tailored experience for both retail and wholesale audiences.

6. Future-Proof Scalability & Growth Enablement

  • Designed the Shopify platform to accommodate future expansions, including beer subscriptions, merchandise sales, and event bookings.
  • Integrated SEO best practices to enhance organic visibility and attract more beer enthusiasts.
03

The Results:

The Shopify and NetSuite implementation delivered measurable improvements across every core business area:

  • Revenue Growth: 4.5x increase in online sales within the first 6 months
  • Inventory Accuracy: 90%+ reduction in inventory-related support tickets through real-time NetSuite syncing
  • Conversion Rate: 52% uplift in mobile conversions and 36% overall sitewide
  • Operational Efficiency: Significant reduction in manual processes for fulfilment and order tracking
  • Customer Retention: 28% of customers now on repeat purchase cycles, supported by subscriptions and email automation

Deeds Brewing now operates on a powerful, scalable commerce platform—equipped to handle high-volume sales, product launches, and nationwide fulfilment with confidence and control.

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