Our approach centred on creating a conversion-focused Shopify website that balances operational complexity with customer simplicity, guiding users from equipment discovery through to booking:
1. Discovery & Technical Scoping
- Stakeholder workshops and equipment-hire workflow analysis
- Catalogue and information architecture planning
- Custom hire-rate calculation scoping and technical requirements
- User journey mapping for mobile-first booking experiences
2. Complete Shopify Redesign
- Responsive, mobile-first interface design for time-conscious customers
- Clear equipment categories and streamlined navigation
- High-quality equipment imagery and structured product specifications
- Prominent hire calls to action and visible daily pricing
- Strong brand and manufacturer visibility
- Content pathways for commercial and DIY customers
- Trust indicators, delivery information and customer account access
3. Custom Hire-Rate Calculation & Date-Based Reservations
- Custom pricing functionality calculating hire charges based on selected dates
- Product-level daily and weekly rate configuration
- Hire duration calculation from customer-selected start and end dates
- Clear hire total display with understandable pricing breakdown
- Accurate hire information passed into cart and order systems
- Flexible pricing configurations across the entire equipment catalogue
4. Equipment Catalogue & Booking Journey
- Organised catalogue architecture across access equipment, earthmoving, tools, vehicles and general rental products
- Additional items and attachments selection during booking
- Delivery and collection pathway configuration
- Four-step booking journey from equipment selection to checkout
- Mobile-optimised date selection and product browsing
5. SEO & Conversion Optimisation
- Search-friendly equipment categories and collection pages
- Optimised product-page architecture and metadata implementation
- Keyword-aligned headings and internal linking structure
- Image optimisation and mobile usability
- Technical SEO implementation and redirect planning
- Google Analytics and tracking configuration
6. Testing, Launch & Support
- Functional and responsive testing across devices
- User acceptance testing and team training
- Launch support and post-launch optimisation